Returns, complaints and transport damage

In order to process your complaint as quickly and smoothly as possible, we would like to ask you to use our service tool (RMA) and to adhere to the procedure. Please choose from the following points.


Return request

You have ordered a product from us, it fits or does not like, was ordered twice or something wrong was delivered? Then you can make use of your right of withdrawal of an unused product here.


complaint request

The product has defects?
Complaint / warranty claim or warranty within the period / transport damage ... Then claim the defective goods here with a claim form.